Howdy,
I've downloaded the Lync 2013 App to Windows 8.1. When I type in my work email, I can't sign in. I get that the server isn't available or doesn't support Lync.
The error is attached.
I can't find a forum for the Lync App itself so I'm hoping to be redirected or since this has to be an easy question, someone might answer it here.
I'm logged in on our VPN and I'm working around this issue right now with RDP to my desktop and signing in to Lync 2010 there. This is for the purpose of doing my class this next week from home and showing Yep, I'm really available over Lync. What is really desired is to get Lync on my remote machine working but there's no real Settings page on the App.
Apparently it does pick up the VPN and tries to sign me in:
However, there's not much of a way to configure anything. I can't find a "Settings" page. Tried uninstall/reinstall to see if I didn't fat finger something.
Lync 2010 is set up on company laptops to work over VPN correctly from home so I can't imagine it's this hard. I think the "oversimplified" approach of just putting in the email address and (I'm theorizing) letting Lync detect VPN or not, can I log in, etc. or whatever it does, this isn't working. And of course, it's Encapsulated. :)
OK, I have a work around, it's not a do or die issue here. I'll RDP to my desktop, sign in and Lync will show me available. I'll set my location as Home during the hours of the class.
But ... it's always REALLY annoying when you KNOW it's a simple setup procedure and if that's just found ...
Thanks for any help.
Michael Durthaler